Rental Agreemnet
General Terms and Cancellation Policy
CHECK-IN / CHECK-OUT
Check-in: 4 PM.
We do our best to make your rental available at the earliest and at 4 PM at the latest.
Check-out: 10 AM.
You have to leave the apartment at 10 AM at the latest on the day of departure.
Unless you have a written consent from Notabreu Getaways.
Please send over your estimated time of arrival. A luggage room is available on request upon arrival or on the day of your departure.
DAMAGE DEPOSIT:
A 350€ damage deposit for apartments and 500€ for villas will be “pre-recorded” and not “charged” on your credit card. This amount will be released on the day after your departure, reduced by the “cleaning service” fee or any damage caused during your stay.
INVENTORY OF FIXTURES:
Upon arrival, an inventory is available in the rental; it should be checked. In case of dispute, please contact us immediately by email at rentals@notabreu.pt. Without any dispute, the inventory will be deemed as compliant and accepted with no reservation.
BOOKING AND PAYMENT:
A 50% downpayment is required upon booking, and 50% balance is due one month before arrival at the latest. This amount is not refundable, not exchangeable and not editable. For reservations done less than 30 days before arrival, the customer must pay the full amount upon booking.
CANCELLATION POLICY
In case of cancellation, 3 months in advance or more the downpayment will be fully refunded.
In case of cancellation, 2 months in advance the downpayment will be 50% refunded.
In case of cancellation, 1 month or less the downpayment will not be refunded.
The amount will be kept by Notabreu Getaways.
In case of modification, late cancellation – less than 3 days, or no show on arrival date – the total balance will be due to Notabreu Getaways who reserves the right to reallocate the rental immediately.
TOWELS AND LINEN:
Household linen is available: sheets, shower towels, table napkins and cloth. An extra service for household linen renewal can be ordered: 45€ for apartments and 60€ for villas.
CLEANING:
When checking-out, please make sure the rental is not dirty beyond normal use. Dishwasher should be empty; dishes clean and put away; and trashes empty. In case the rental is left as is, a fee of 50€ for apartments and 70€ for villas may be deducted from the amount of your damage deposit.
NON SMOKING POLICY:
Smoking is strictly forbidden in all areas.
INTERNET/WI-FI:
Access to Internet/Wi-Fi is included and complimentary during your stay.
Notabreu Getaways will not be liable for any interruption of service caused by the Internet provider or any other cause beyond its control. No refund and no discount will be granted in case of unavailability of the network access.
CANCELLATION CLAUSE:
The concerned apartments hereafter mentioned are exclusively used for vacation rental, as a temporary residence and for lessee’s use. This particular rental is excluded from law n°89-462 from July 6th, 1989.
NON-PAYMENT:
In case of non-payment on the agreed due dates or in case one of the clauses is broken, and 5 working days after a reminder via registered letter with no response, this agreement will be immediately terminated and the lessor is entitled to keep the deposit as first damages, according to the Portuguese civil code.
HEATING/AIR CONDITIONING
Notabreu Getaways will not be liable for any dysfunction of air conditioning for any cause outside of its control. No refund or discount will be granted in case of unavailability during the stay.
LIABILITY:
All rentals are controlled and checked by Notabreu Getaways. The advertising descriptions are true to reality and written in good faith. For any complaint, the lessee commits to inform Notabreu Getaways by email within 48hr. The lessee also commits to collaborate with Notabreu Getaways to try to solve the issue. Without any written communication and express consent from Notabreu Getaways, the lessee leaving the rental before the agreed check-out date will lose the right to get a refund for his full stay.
Complaints notified after the check-out date will waive the lessee’s right to get a refund. Notabreu Getaways reserves the right to reallocate another rental with similar characteristics. If the lessee refuses the transfer, Notabreu Getaways will refund the amounts already paid, but the lessee will not be entitled to any additional compensation.
MAINTENANCE:
If during the stay, the lessor needs to have someone operate following the lessee’s request (sent by email), like maintenance companies (blocked drains, broken domestic appliances, broken glass…) and if the lessor’s responsibility is cleared, those operations will be charged.
Key loss: 50€ (lock and keys replacement).
RESPECT AND OTHERS:
The rental is strictly reserved for the lessee and his family.